BlueSpread is the leading cryptocurrency exchange and one of the world’s largest exchanges by trading volume.

The exchange platform will have trading pairs such as Bitcoin/USD, Ethereum/USD, Bitcoin/Ethereum, etc. Our customer-centric approach provides the best possible platform for individuals and institutions to purchase and exchange virtual currencies.

BlueSpread takes a thorough approach to governance, risk, and compliance, which ensures that all security policies and certifications are best-in-class. A security council regularly reviews all processes. Plus, fundamental physical security procedures, such as badges, cameras, and strict access controls, are complemented by technical security, which includes:

• Robust endpoint security, including data leakage prevention and malware protection
• Ongoing monitoring, defense, and incident response
• Managed services for third parties, including a vendor security compliance program

All transactions are monitored and suspicious transactions are immediately reported to regulatory agencies.

A strong password has a character length of 12 characters minimum:  You need to choose a password that’s long enough. There’s no minimum password length everyone agrees on, but you should generally go for passwords that are a minimum of 12 to 14 characters in length. A longer password would be even better.

Includes Numbers, Symbols, Capital Letters, and Lower-Case Letters: Use a mix of different types of characters to make the password harder to crack.

Your password is not a word or a combination of words: Stay away from words especially if they are obvious like ‘bitcoin’ or ‘dog’. A combination such as ‘big dog’ is also very bad.

So you have funded your account, and are looking to make your first trade? Follow this guide for a brief walk-through of our trading platform.

After signing into your account, proceed to the “Trade” section and select the crypto-currency you wish to trade. It can be found in the drop-down menu to the top right of the price chart.

After you pick your currency, the trading window will reflect your choice by displaying the price chart and current order book for said crypto-currency.

Once you are ready to complete your crypto purchase, place the order by clicking the “Buy Market” button. The trade will take place right away using the current market price, and will immediately reflect in your wallet balance. Any approximated (≈) dollar amount is just that, an approximation. The market is never standing still therefore your final buy/sell market order will be within a reasonable variance, up or down, from the approximated market price.

Armed with these basics, you should be able to start placing orders and conducting trades. We do encourage our customers to do their own research in order to deepen their understanding of investment and trading principles.

After your payment has been confirmed we will start processing your order immediately. We gather the funds needed to complete your order from our internal wallets. When we have gathered the funds, we do one last check before executing your transaction. You can find the steps your order currently is in on your account.

Depending on the network it can take up to a few hours before the transaction is confirmed. We kindly ask you to wait some time before contacting our support while we process your order.

For most payment methods, orders will expire automatically if no payment is made within 15 minutes after creation of your order. For some payment methods this process is a bit different. Please find the payment method specific information below.

SEPA payments

Because bank transfers can take multiple business days, SEPA orders will be cancelled if no payment is received within 2 weeks. You can also cancel any open SEPA order manually from the “My account” page.

All other payment methods

Your order will be cancelled after 15 minutes, this process is automated and can not be done manually.